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Zerionix

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Last Updated: 09.13.2025

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1. Introduction

These Terms govern your access to and use of the software platform, dashboards, APIs, and related services (collectively, the “Services”) provided by Zerionix (“Zerionix”, “Company”, “we”, “us”, or “our”), available at https://www.zerionix.net.

Zerionix operates as a Software-as-a-Service (SaaS) platform that helps businesses manage operational workflows, technical integrations, reporting, and system oversight. Zerionix does not provide payment processing services. All payment-related services are provided by third-party payment providers (which may include Stripe, PayPal, or other licensed processors) (“Payment Providers”).

By creating an account or using the Services, you agree to be bound by these Terms.

2. Relationship With Payment Providers

2.1 Payment Processing

Zerionix relies on third-party Payment Providers to process payments, manage settlements, and handle fund custody where applicable. The specific Payment Provider used may vary depending on your region, account configuration, or service selection.

All payment transactions, settlement, and payouts are handled by the applicable Payment Provider in accordance with their agreements.

2.2 Payment Provider Terms Incorporated

If you use any payment-related features, you also agree to the relevant Payment Provider’s terms, including:

  • Their Services Agreement

  • Any applicable merchant or account agreements

  • Acceptable Use Policy

  • Privacy Policy

If there is any conflict, the Payment Provider’s terms control with respect to payment services.

3. Eligibility and Account Registration

By using the Services, you confirm that you:

  • Have the legal capacity to enter into binding agreements

  • Provide accurate, complete, and up-to-date information

  • Will comply with all applicable laws, including AML, KYC, sanctions, and consumer protection requirements

We may suspend or terminate your access if required by a Payment Provider or applicable law.

4. SaaS Platform Services

The Services may include:

  • Cloud-hosted software dashboards

  • Payment workflow orchestration and oversight

  • Subscription and usage management tools

  • Transaction monitoring and reporting

  • Fee calculation logic

  • API access (where enabled)

Zerionix may update, modify, or discontinue features at any time.

5. Pricing and Fees

5.1 Subscription Fees (SaaS)

Access to the Services requires payment of a recurring subscription fee, billed monthly in advance.

Pricing may vary based on usage, enabled features, transaction volume, or negotiated enterprise terms. All applicable fees will be disclosed before activation and visible in your dashboard.

Subscription fees are non-refundable, except where required by law or explicitly stated in a written agreement.

5.2 Platform Transaction Fees

Zerionix may charge platform fees related to transactions processed through the Services, including per-transaction or percentage-based fees, as displayed in your account.

5.3 Payment Provider Fees (Third-Party)

Payment Providers charge separate fees for payment processing and related services. These fees are determined solely by the Payment Provider and are in addition to Zerionix’s fees.

5.4 Fee Authorization

You authorize Zerionix and the applicable Payment Provider to deduct applicable fees from invoices, transaction proceeds, balances, or payouts as permitted under the Payment Provider’s agreements.

6. Funds Flow and Payouts

6.1 Funds Handling

All funds are held, safeguarded, and settled by the applicable Payment Provider.
Zerionix does not hold, safeguard, or transmit funds.

6.2 Payout Timing

Payout timing and availability are determined by the Payment Provider and may be delayed due to:

  • Risk or compliance reviews

  • Disputes or chargebacks

  • Regulatory or banking requirements

Zerionix does not guarantee payout timing.

7. Chargebacks, Refunds, and Disputes

You are solely responsible for:

  • Chargebacks, reversals, refunds, and disputes

  • Communicating with your customers regarding transactions

  • Responding to Payment Provider dispute requests

The Payment Provider may debit your account balance for disputed or reversed transactions in accordance with its terms.

8. Compliance and Prohibited Use

You may not use the Services for:

  • Illegal, deceptive, or fraudulent activity

  • Businesses prohibited under applicable Payment Provider policies

  • Circumventing fees, controls, or compliance measures

We may monitor activity and share relevant information with Payment Providers as required.

9. Suspension and Termination

We may suspend or terminate your access immediately if:

  • Required by a Payment Provider

  • Required by law

  • We determine there is unacceptable risk or a policy violation

Any outstanding fees or obligations survive termination.

10. Disclaimers

The Services are provided on an “as is” and “as available” basis. Zerionix does not guarantee uninterrupted service, payment authorization, or settlement outcomes.

11. Limitation of Liability

To the maximum extent permitted by law, Zerionix is not liable for indirect, incidental, or consequential damages. Our total liability will not exceed the fees paid to Zerionix in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold Zerionix harmless from any claims arising from your use of the Services, violation of these Terms, or violation of applicable Payment Provider terms or law.

12A. Arbitration Agreement and Waiver of Class Actions

12A.1 Mandatory Arbitration

Except as stated below, any dispute arising out of or related to these Terms or the Services shall be resolved through binding arbitration.

Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and shall take place in Wyoming or Florida, at Zerionix’s election.

12A.2 Exceptions

Either party may seek injunctive or equitable relief in court for claims related to:

  • Intellectual property infringement or misuse

  • Unauthorized access or security breaches

  • Enforcement of confidentiality obligations

12A.3 Individual Basis / Class Action Waiver

Arbitration will occur on an individual basis only. You waive any right to participate in a class, consolidated, or representative action.

12A.4 Arbitration Authority

The arbitrator has exclusive authority to determine the interpretation, applicability, and enforceability of this arbitration agreement.

12A.5 Fees and Costs

Each party bears its own legal fees unless otherwise required by law or determined by the arbitrator.

12A.6 Governing Law (Arbitration)

This arbitration agreement is governed by the Federal Arbitration Act (FAA).

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Wyoming and the State of Florida, without regard to conflict-of-law principles.

Any legal action not subject to arbitration must be brought exclusively in the state or federal courts located in Wyoming or Florida.

14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on https://www.zerionix.net. Continued use of the Services constitutes acceptance of the revised Terms.

15. Contact Information

Zerionix
Website: https://www.zerionix.net
Email: support@zerionix.net
Phone: +1 (307) 429-9947

Appendix A – Refunds and Cancellation (SaaS)

  • Subscriptions may be cancelled at any time via the dashboard or by contacting support

  • Cancellations take effect at the end of the current billing period

  • Subscription fees are non-refundable except where required by law

  • Outstanding usage fees, transaction fees, or chargebacks remain payable

Appendix B – Privacy and Data Protection

Zerionix processes personal data solely to provide the Services. Payment-related personal data is processed by the applicable Payment Provider in accordance with their privacy policies.

Zerionix does not store full payment card numbers and applies industry-standard security measures. See the Privacy Policy at https://www.zerionix.net.

Appendix C – Payment Provider Disclosures

  • Zerionix is a SaaS platform and not a bank or payment processor

  • A third-party Payment Provider is the payment processor and merchant-of-record

  • Funds availability, reserves, disputes, and payouts are governed by the Payment Provider’s agreements

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